How do I check if the item(s) is available or not?
In every product page, the item availability is stated:
Ready Stock | Item is in ready stock in warehouse. We can arrange for delivery booking. |
40 days | We don’t have the item in ready stock. We will proceed to place order for the item. Item will take approximately 40 days to reach our warehouse. Once item is in ready stock, we can arrange for delivery booking. |
How long can I keep the item(s) purchased in your store?
We can hold the item(s) in the store up to 6 months depend on the payment method. After the free storage period, the storage fee will be charged at 5% of the item(s) value per month.
What if MUMU Living could not meet the promised availability and delivery date?
In rare occurrence of such situation, we will get in contact with customer to give the latest update of the item(s). We are more than willing to assist the customer in any other way proposed. Otherwise, customer may request for a return and full refund in cash.